COZERU LEGAL

Terms of Service

The rules that help everyone enjoy COZERU services safely and fairly.
Notice date August 12, 2026 Effective August 20, 2026

COZERU values the trust of its users and clearly sets out the standards for operating its services in accordance with applicable laws and regulations of the Republic of Korea.

1. Purpose

These Terms of Service govern the rights, obligations, and responsibilities of COZERU and users in connection with the games, applications, websites, and related services provided by COZERU.

2. Definitions

  1. Services means the games, applications, websites, and related content and features provided by COZERU.
  2. User means any person who agrees to these Terms and uses the Services.
  3. Guest User means a User who uses the Services without linking or authenticating a separate account.
  4. Account means information used to identify a User through a login method supported by COZERU, including Toss Login, or through an external platform account.
  5. Game Data means information generated through use of the Services, including game progress, stage progress, Game Currency, items, and settings.
  6. Paid Content means Game Currency, items, features, and other digital content purchased by a User for consideration.
  7. Game Currency means virtual currency provided by COZERU for use or exchange within the Services.
  8. Platform means an external service that provides or supports the Services or related login, payment, account, or other functions, including Apps in Toss, Google Play, and the Apple App Store.

Terms not defined in this Section will be interpreted in accordance with applicable laws, platform policies, and generally accepted commercial practices.

3. Provision of Company Information

Representative: Jungkwan Son · Business registration number: 816-25-02240 · Business address: 43, Janggokbuk-ro, Siheung-si, Gyeonggi-do, Republic of Korea · Mail-order business registration number: 2026-경기시흥-1753 (registration authority: Siheung City, Gyeonggi-do). Full business information is available in the website footer.

The service provider is COZERU.

For service-related inquiries and customer support, please contact [support@cozeru.com](mailto:support@cozeru.com) or +82-70-4581-8128.

Other company information and information required to be disclosed under applicable law will be made available through the website or the Services in an easily accessible manner.

4. Effect and Application of These Terms

  1. These Terms become effective when they are posted within the Services, on the website, or on a linked platform page and the User agrees to them.
  2. In addition to these Terms, the Privacy Policy and service-specific operating policies may apply to use of the Services.
  3. When the Services are used through an external platform such as Apps in Toss, the terms and policies of that platform may also apply.

5. Changes to These Terms

  1. COZERU may amend these Terms to the extent permitted by applicable law.
  2. When these Terms are amended, COZERU will generally provide notice of the effective date, details of the changes, and the reasons for the changes through the Services or website at least 7 days before the effective date.
  3. Changes that are unfavorable to Users or materially affect Users' rights or obligations will generally be announced at least 30 days before the effective date.
  4. For material changes, COZERU may provide a summary of the key changes or a comparison of the previous and revised terms so that Users can easily understand the changes.
  5. If separate consent is required under applicable law, COZERU will obtain such consent through an appropriate process.
  6. If a User does not agree to the amended Terms, the User may stop using the Services or terminate the service agreement.

6. Matters Not Covered by These Terms and Operating Policies

Matters not addressed in these Terms will be governed by applicable laws, platform policies, and separate operating policies. If an operating policy conflicts with these Terms, these Terms will prevail unless otherwise required by applicable law.

7. Formation and Restriction of the Service Agreement

  1. A service agreement is formed when a User agrees to these Terms and begins using the Services in the manner designated by COZERU.
  2. Certain Services may use external accounts or platforms supported by COZERU, including Toss Login, to identify Users or synchronize Game Data.
  3. If a User disconnects an external platform account or loses access to that account, certain login or data synchronization functions may become unavailable.
  4. COZERU may restrict use of the Services in cases involving false information, technical interference, evasion of prior restrictions, fraudulent payments, or suspected violations of applicable law or platform policies.

8. Guest Use and Game Data

  1. Certain Services may be used without an account.
  2. All or part of a Guest User's data may be stored only on the User's device.
  3. Unlinked Game Data may be permanently lost if the application is deleted, browser data is cleared, the device is changed or reset, or stored data is damaged.
  4. COZERU cannot guarantee recovery of Guest User data that cannot be technically verified or restored.
  5. If account linking or cloud save features are provided, their scope and operation will be described separately for the applicable Service.

9. Use by Minors

  1. Where required by applicable law, minors must obtain consent from a legal representative to use the Services or purchase Paid Content.
  2. Purchases made without the required consent of a legal representative may be canceled in accordance with applicable law.
  3. Cancellation may be restricted where permitted by law, including where a minor used deception to create the belief that such consent had been obtained or used property that the legal representative had permitted the minor to dispose of.

10. Provision of the Services

  1. Use of the Services may require a compatible device, internet connection, browser, platform account, or current software version.
  2. Certain features may vary depending on the User's country, device, operating system, platform, or version of the Service.
  3. The User is responsible for any communication charges or data fees incurred while using the Services.

11. Changes to and Temporary Suspension of the Services

COZERU may change or temporarily suspend all or part of the Services due to maintenance, updates, security requirements, platform requirements, failures, force majeure events, or reasonable operational needs. Where practicable, COZERU will provide advance notice of the reason and expected period. In urgent circumstances, notice may be provided afterward.

12. Termination of a Service

  1. If COZERU terminates an entire Service, COZERU will generally provide notice of the termination date, reason for termination, and treatment of Paid Content through the Service or website at least 30 days before termination.
  2. Unused Paid Content will be handled in accordance with applicable law, the terms in effect at the time of purchase, and the policies of the applicable Platform.
  3. Following termination of a Service, COZERU will maintain a channel for refund requests and related inquiries for at least 30 days, in accordance with applicable law and consumer protection standards.
  4. User information and Game Data that COZERU is not legally required to retain will be handled in accordance with the Privacy Policy and applicable data retention policies following termination of the Service.

13. Purchase and Payment for Paid Content

  1. Paid Content may be offered through payment systems supported by COZERU, including Apps in Toss, Google Play, and the Apple App Store.
  2. Before making a purchase, Users must review the product name, price, composition, period of use, and other applicable terms. The information and conditions displayed on the purchase screen form part of the transaction.
  3. Payment approval, payment methods, payment limits, purchase history verification, and certain refund procedures may be subject to applicable law and the policies of the relevant Platform or payment provider.
  4. Depending on the Platform or country, the amount actually charged may differ due to taxes, exchange rates, or payment processing fees.

14. Randomized Items

  1. If COZERU provides randomized items, COZERU will disclose the types of obtainable items, their probabilities, and any other information required by applicable law.
  2. If the composition or probabilities of randomized items are changed, COZERU will provide any notice required by applicable law.
  3. COZERU will not represent randomized products or features that are not currently offered as being available.

15. Right of Withdrawal and Refunds

  1. Users may request withdrawal from a purchase contract or a refund for Paid Content within the periods and under the conditions provided by applicable law.
  2. For Users in the Republic of Korea, unless otherwise provided by applicable law, a request to withdraw from a purchase contract may be made within 7 days from the later of the date the User received information concerning the contract or the date supply of the content began.
  3. The right of withdrawal may be restricted in circumstances permitted by applicable law, including where content is used or applied immediately upon purchase or has already been used in whole or in part. Where withdrawal is restricted, COZERU will provide the information required by law before purchase.
  4. If Paid Content is provided differently from its description, advertising, or the terms of the contract, the User may request withdrawal or other remedies within the period provided by applicable law.
  5. If a valid withdrawal is made, COZERU will issue a refund or carry out the necessary refund procedure in accordance with applicable law.
  6. Purchases made through Apps in Toss, Google Play, the Apple App Store, or another Platform may also be subject to the cancellation and refund procedures of the applicable Platform.
  7. If mandatory laws in the User's country or region provide additional withdrawal, refund, or consumer rights that take precedence over these Terms, those laws will apply.

16. Refund of Overpayments

  1. If a User is charged more than the amount actually payable, COZERU will refund the overpayment in accordance with applicable law.
  2. If the overpayment results from COZERU's fault, COZERU will, where possible, issue a full refund through the original payment method.
  3. If the overpayment results from the User's fault, the User may be responsible for the actual costs required to process the refund to the extent permitted by applicable law.
  4. Overpayments arising from Platform payments may be processed through the applicable Platform's payment and refund procedures.

17. Free Content and Game Currency

  1. Free content, event items, and Game Currency not purchased by the User may be changed or withdrawn for operational reasons to the extent permitted by applicable law.
  2. Game Currency and virtual items may not be exchanged for cash or transferred or traded between Users unless expressly permitted by COZERU.
  3. Unless COZERU expressly guarantees a cash value, Game Currency and free content do not represent real-world currency or property value.

18. Obligations of COZERU

COZERU will make reasonable efforts to comply with applicable law and these Terms, provide stable Services, protect personal information, maintain service security, and appropriately address legitimate User inquiries and complaints.

19. User Obligations

Users must not engage in any of the following activities:

  • Unauthorized use of another person's personal information or account;
  • Use of illegal programs, macros, bots, or automation tools that interfere with normal gameplay;
  • Unauthorized modification, reverse engineering, or decompilation of an application or Service;
  • Collection or extraction of Service data or content by methods not authorized by COZERU;
  • Exploitation of bugs or vulnerabilities, or sharing methods for such exploitation;
  • Fraudulent use of payment or refund systems;
  • Trading accounts, Game Currency, or items by methods not authorized by COZERU;
  • Impersonating COZERU or another person, or infringing the rights of COZERU or others;
  • Interfering with operation of the Services or another User's normal use of the Services; or
  • Violating applicable law, these Terms, or Platform policies.

20. Restrictions on Use of the Services

  1. If a User violates these Terms or applicable operating policies, COZERU may, taking into account the nature, severity, and repetition of the violation, issue a warning, temporarily suspend the User, restrict certain functions, or terminate the service agreement.
  2. Conduct that may cause material harm to the Services, including use of illegal programs, fraudulent payments, security breaches, or data manipulation, may result in immediate restrictions.
  3. Where necessary, certain functions of the Services may be temporarily restricted while suspected abuse is investigated.
  4. Treatment of Paid Content in connection with a restriction will be determined in accordance with applicable law and the circumstances giving rise to the restriction.

21. Appeals Against Use Restrictions

  1. A User who objects to a restriction may submit an appeal to support@cozeru.com.
  2. The User may be required to provide information reasonably necessary for COZERU to verify the relevant usage history and restriction.
  3. COZERU will review the appeal and provide the result within a reasonable period.
  4. If COZERU determines that a restriction was applied incorrectly, COZERU will remove the restriction or take other appropriate action.

22. Intellectual Property Rights

  1. Intellectual property rights in software, characters, images, graphics, animations, music, sound effects, text, trademarks, and other content included in the Services belong to COZERU or the applicable lawful rights holder.
  2. Users receive only a limited, personal, non-exclusive, and non-transferable right to use the Services.
  3. Users may not reproduce, distribute, sell, modify, or commercially exploit Service content without COZERU's prior permission.
  4. Where applicable law expressly permits otherwise, such law will prevail.

23. Apps in Toss and External Services

  1. The Services may integrate with external platforms or services including Apps in Toss, Toss Login, Google Play, and the Apple App Store.
  2. Login, installation, payment, refund, account, and other functions provided by an external Platform may be subject to that Platform's terms and policies.
  3. If a User withdraws from an external Platform account or disconnects the account, certain features or Game Data synchronization may no longer be available.
  4. To the extent permitted by applicable law, COZERU is not responsible for failures, policy changes, or service interruptions of external Platforms that are not attributable to COZERU.
  5. Nothing in this Section limits any liability that COZERU is required to bear under applicable law.

24. Advertising and External Links

  1. Advertising may be displayed within the Services.
  2. If COZERU sends separate promotional communications by email, text message, push notification, or other means, COZERU will obtain any consent required by applicable law.
  3. A User who has consented to promotional communications may withdraw that consent in accordance with applicable law and the methods provided through the Services.
  4. The Services may contain links to websites or services provided by third parties.
  5. Third-party content and transactions are subject to the policies of the applicable third party, and COZERU is not responsible for independent acts of third parties that are not attributable to COZERU.

25. Privacy

  1. COZERU protects and processes Users' personal information in accordance with applicable law.
  2. Details regarding the collection, use, retention, provision, processing by service providers, cross-border transfer, and deletion of personal information are described in a separate Privacy Policy.
  3. The Privacy Policy is available at:

https://cozeru.com/privacy

  1. When a User uses an external service such as Apps in Toss or Toss Login, the privacy policy of the relevant service provider may also apply.

26. Liability and Disclaimers

  1. COZERU is responsible for damages caused to a User by COZERU's intentional misconduct or negligence to the extent required by applicable law.
  2. To the extent permitted by applicable law, COZERU is not responsible for the following losses where they arise without COZERU's intentional misconduct or negligence:
  • Natural disasters or other force majeure events;
  • Problems with the User's device, network, or communications environment;
  • Failures of Apps in Toss, an app store, or another external Platform;
  • Loss of an account or data caused by the User;
  • Loss of Guest User Game Data that was not linked to an account or backed up; or
  • Losses resulting from the User's violation of these Terms or applicable operating policies.
  1. COZERU is not responsible solely because a User fails to achieve an expected in-game result or benefit.
  2. Nothing in this Section limits any User right that cannot be excluded or limited under applicable law.

27. Notices, Dispute Resolution, and Governing Law

  1. COZERU may provide notices concerning the Services through in-service notices, the website, Platform messages including Apps in Toss, or contact information provided by the User.
  2. Questions or disputes regarding use of the Services, payments, refunds, use restrictions, or other matters may be submitted to support@cozeru.com.
  3. These Terms are governed by and construed in accordance with the laws of the Republic of Korea, and any litigation relating to the Services will be subject to the court having jurisdiction under applicable law.
  4. However, these Terms do not limit any consumer rights granted to a User under mandatory consumer protection laws applicable in the User's country or region of residence.

Supplementary Provision

These revised Terms were announced on August 12, 2026 and will take effect on August 20, 2026.

If these revised Terms differ from the previous Terms of Service, these revised Terms will apply from their effective date.

Questions about this document?support@cozeru.com